SHIPPING & DELIVERY

Please find enclosed here with BakeryAdda basic shipping & delivery terms.

Shipping Cost

Min order for FREE shipping might be applicable seller to seller store.

Most of the product has free shipping, but some product might have additional shipping cost and would not be eligible for min order condition.

Shipping

Seller can either ship using their own logistic service provider or using BakeryAdda’s 3rd Party logistic service provider.

In case of self-ship the tentative shipment duration is 10 to 15 working days.

In case the seller is using BakeryAdda’s logistic services the shipment duration is between 4 to 6 working days.

If you are ordering chocolate or ingredients don’t order during long holiday or weekend.

Long holiday might delay the order beyond 7 to 10 days.

Shipment might get delayed due to any natural calamities or unforeseen circumstances

BakeryAdda or its sellers do not take any responsibility of delivery made to customer”s friends or relatives or 3rd party addresses.

BakeryAdda do not take responsibilities of delay in delivery due to 3rd party logistic service provider or its sellers.

Chocolate Shipping – chocolate products such as chocolate decoration, couverture, compound etc. might melt and leak in transit.

Shipping Economical Range of Chocolate – Economical range of chocolate products such as 2M Cocoa & Vanhouten etc can melt and leak in transit.

Order can be delayed due to incorrect address submitted by customer, we will not be responsible for delay of such order and such orders cannnot be cancelled or refunded.

If the customer refuse to accept an order and later wish to get it delivered again, the customer will have to pay DTO (Deliver to Origin) charge along with delivery charges for 2nd delivery with min Rs 300 or actual whichever is higher.

In case of any return or damages, Shipping Charges are not refundable

RETURN SHIPPING & DOCUMENTATION

Return Shipping

Return Shipping is only available if the seller uses BakeryAdda’s logistic network

Return Shipping is available based on return pickup availability on your pincode

Self Return

If the Return Pick-up option is not available in your area or if you choose to return the item yourself, select Self-Return to Seller’s Return Centre. Include the required return documentation with your package. You can return the package using any courier/ postal service of your choice, the shipping cost had to be paid by customer.

Return Packaging

It is customer’s responsibility to either pack the product in original shipped packaging or use a steady packaging for shipping to ensure the product is not damaged during transit.

Note: If you do not have a printer, you can also hand-write the declaration and return address (Return Address Confirmed by our Support Team over the email) and use the original invoice (if available) or a copy, highlighting the items being returned.

For terms & condition for User Generated Content, please refer to BakeryAdda website terms & condition.

Contact Details:

Address: SBP South City, VIP road Zirakpur 140603

Email: [email protected]

Mobile: +91-7508999252